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Customer Stories

Rapid Diligence, Rapid Value

Explore how BaseCap customers vanquish data monsters

SOC, HousingWire Tech100, and ISO 27001 Certification badges
Mortgage servicing transfers completed in 20 minutes.
$3 million saved on loan reviews ($74/loan)
Faster comparison of loans to the system of record.
81% efficiency gain from automated reviews
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New American Funding logo

Loan Quality Control

New American Funding automated their loan data QC process to free up time and resources.

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UCC Tracking

Lument allowed their Quality Assurance team to focus on nuanced loan issues by automating manual reviews.

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Servicing Transfers

Equiant accelerated the transfer of data from their origination system to their servicing system, quickly gaining recognition for speed and accuracy.

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CITCO logo

Asset Validation

A global hedge fund administrator validated millions of records in a matter of days to sell their portfolio for $20M.

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Servicer Oversight

Banc of California strengthens oversight of multiple mortgage servicers to maintain compliance with regulations such as RESPA, TRID, and FDCPA.

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<Use Case>

Description

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Loan Due Diligence Certifications

Certify loan portfolios for common due diligence checks before the purchase.

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Learn more about BaseCap Data Validation

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Terms & Conditions

24 Hour Loan Due Diligence Guarantee

Guarantee Offer:
We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

Conditions & Exclusions:

This guarantee applies under the following conditions:

  1. Cutoff Times & Business Days:
    1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
    2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
  2. Force Majeure & System Outages:
    1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
  3. Third-Party Dependencies:
    1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
  4. Volume Spikes:
    1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
  5. Exclusions & Modifications:
    1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
    2. The credit applies only to the next loan submitted by the client and has no cash value.

By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.