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Unlocking Self-Serve OCR

11.14.23
Optical Character Recognition (OCR) converts text in pdfs and images into machine-readable data. BaseCap makes OCR self-serve for everyone at your org.
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03.03.2025

The Rise of State-Level Regulations Amid CFPB Changes

The Rise of State-Level Regulations Amid CFPB Changes How the uncertain future of the Consumer Financial Protection Bureau will effect...

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02.03.2025

BaseCap Analytics Honored With HousingWire Tech100 Mortgage Award

For the past 13 years, the Tech100 program has provided housing professionals with a definitive list of the most forward-thinking...

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01.27.2025

BaseCap Analytics Successfully Achieves ISO/IEC 27001 Certification

BaseCap's continued investment in security leads to external validation from A-LIGN, a technology-enabled security and compliance partner trusted by more...

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12.16.2024

Revolutionizing Mortgage Document Processing with Automation Technologies

Revolutionizing Mortgage Document Processing with Automation Technologies Why automation is critical for mortgage lenders and servicers to streamline their operations...

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12.09.2024

Cross-Platform File Standardization

Enabling Cross-Platform File Standardization With BaseCap Analytics Why automation is critical for connecting data between different platforms and systems at...

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12.02.2024

Mortgage Experts Predict 2025 Trends

Mortgage Experts Predict 2025 Trends and Strategies for Lender Success What to expect and how to optimize your lending operations...

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The Rise of State-Level Regulations Amid CFPB Changes
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The Rise of State-Level Regulations Amid CFPB Changes How the uncertain future of the Consumer Financial Protection Bureau will effect the regulatory landscape for banks and lenders Contents Too Long, ...
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NEWS
BaseCap Analytics Honored With HousingWire Tech100 Mortgage Award
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For the past 13 years, the Tech100 program has provided housing professionals with a definitive list of the most forward-thinking organizations in the mortgage industry.
Read More
NEWS
BaseCap Analytics Successfully Achieves ISO/IEC 27001 Certification
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BaseCap's continued investment in security leads to external validation from A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks.
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BLOG
Revolutionizing Mortgage Document Processing with Automation Technologies
Posted on
Revolutionizing Mortgage Document Processing with Automation Technologies Why automation is critical for mortgage lenders and servicers to streamline their operations Contents Too Long, Don’t Read Challenges of Traditional Mortgage Document ...
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BLOG
Cross-Platform File Standardization
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Enabling Cross-Platform File Standardization With BaseCap Analytics Why automation is critical for connecting data between different platforms and systems at your organization. Contents Too Long, Don’t Read The Importance of ...
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BLOG
Mortgage Experts Predict 2025 Trends
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Mortgage Experts Predict 2025 Trends and Strategies for Lender Success What to expect and how to optimize your lending operations in the new year Contents Too Long, Don’t Read 2025 ...
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Optimizing Real Estate Documentation Workflow with OCR Technologies
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Optimizing Real Estate Documentation Workflow with OCR Technologies Why the real estate industry needs more powerful document recognition tools Contents Too Long, Don’t Read Utilizing OCR in Real Estate Document ...
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RESOURCES
The Great Rebound? 2025 Mortgage Insights
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Christy Soukhamneut, Taylor Stork, and Cat Kaiyoorawongs join Steven Smith for an insightful discussion about the future of the mortgage industry.
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Robust OCR Tools for Error-Free Document Processing in Insurance
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Robust OCR Tools for Error-Free Document Processing in Insurance How enhanced document recognition technology is transforming operations for insurers Contents Too Long, Don’t Read How OCR is Transforming Document Management ...
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Terms & Conditions

24 Hour Loan Due Diligence Guarantee

Guarantee Offer:
We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

Conditions & Exclusions:

This guarantee applies under the following conditions:

  1. Cutoff Times & Business Days:
    1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
    2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
  2. Force Majeure & System Outages:
    1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
  3. Third-Party Dependencies:
    1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
  4. Volume Spikes:
    1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
  5. Exclusions & Modifications:
    1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
    2. The credit applies only to the next loan submitted by the client and has no cash value.

By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.