News & Insights

Featured

Recent

Filter by loan data

The Rise of State-Level Regulations Amid CFPB Changes

The Rise of State-Level Regulations Amid CFPB Changes How the uncertain future of the Consumer Financial Protection Bureau will effect...

Revolutionizing Mortgage Document Processing with Automation Technologies

Revolutionizing Mortgage Document Processing with Automation Technologies Why automation is critical for mortgage lenders and servicers to streamline their operations...

Cross-Platform File Standardization

Enabling Cross-Platform File Standardization With BaseCap Analytics Why automation is critical for connecting data between different platforms and systems at...

Mortgage Experts Predict 2025 Trends

Mortgage Experts Predict 2025 Trends and Strategies for Lender Success What to expect and how to optimize your lending operations...

Optimizing Real Estate Documentation Workflow with OCR Technologies

Optimizing Real Estate Documentation Workflow with OCR Technologies Why the real estate industry needs more powerful document recognition tools Contents...

Robust OCR Tools for Error-Free Document Processing in Insurance

Robust OCR Tools for Error-Free Document Processing in Insurance How enhanced document recognition technology is transforming operations for insurers Contents...

Make better business decisions, with better data.

    TRUSTED BY INNOVATIVE COMPANIES WORLDWIDE

    TRUSTED BY INNOVATIVE
    COMPANIES WORLDWIDE

    Terms & Conditions

    24 Hour Loan Due Diligence Guarantee

    Guarantee Offer:
    We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

    Conditions & Exclusions:

    This guarantee applies under the following conditions:

    1. Cutoff Times & Business Days:
      1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
      2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
    2. Force Majeure & System Outages:
      1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
    3. Third-Party Dependencies:
      1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
    4. Volume Spikes:
      1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
    5. Exclusions & Modifications:
      1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
      2. The credit applies only to the next loan submitted by the client and has no cash value.

    By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.