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BaseCap Analytics Honored With HousingWire Tech100 Mortgage Award

For the past 13 years, the Tech100 program has provided housing professionals with a definitive list of the most forward-thinking...

BaseCap Analytics Successfully Achieves ISO/IEC 27001 Certification

BaseCap's continued investment in security leads to external validation from A-LIGN, a technology-enabled security and compliance partner trusted by more...

BaseCap Analytics Awarded Inc. Best Workplaces for Second Year Running

Recognized for championing employees and fostering a collaborative, fully remote workplace, BaseCap Analytics receives Inc Best Workplaces 2023 distinction.

Unlocking Self-Serve OCR

Optical Character Recognition (OCR) converts text in pdfs and images into machine-readable data. BaseCap makes OCR self-serve for everyone at...

Simplifying Massive Data Transfers

There are segments in nearly every industry where moving, boarding, or transacting on data is critical to business operations. Hear...

New Sales Executive, Craig Riddell, Joins Data-Enhancing Software Company BaseCap Analytics

BaseCap Analytics, an innovative software company that enables 100% visibility of business data, has announced the appointment of Craig Riddell...

Make better business decisions, with better data.

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    Terms & Conditions

    24 Hour Loan Due Diligence Guarantee

    Guarantee Offer:
    We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

    Conditions & Exclusions:

    This guarantee applies under the following conditions:

    1. Cutoff Times & Business Days:
      1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
      2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
    2. Force Majeure & System Outages:
      1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
    3. Third-Party Dependencies:
      1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
    4. Volume Spikes:
      1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
    5. Exclusions & Modifications:
      1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
      2. The credit applies only to the next loan submitted by the client and has no cash value.

    By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.