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Automated, accurate SCRA compliance

Protect servicemembers from foreclosure and avoid regulatory fines using BaseCap.

Protect servicemembers from foreclosure and avoid regulatory fines using BaseCap.

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TRUSTED BY INNOVATIVE COMPANIES WORLDWIDE

Faster SCRA checks, greater peace of mind

The Servicemembers Civil Relief Act compels mortgage lenders and servicers to ensure service-members are afforded extra protections during their deployment. The current process of identifying deployed military personnel is time-consuming and manual, creating errors that turn into regulatory fines and worse, noncompliant foreclosures on soldiers.

Trusted Mortgage Tech

Find out why HousingWire named us a Tech100 Honoree.

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The BaseCap difference

  • Rapid SCRA policy creation
  • Unlimited checks on all loans
  • Instantly ID active duty borrowers
  • Auto-assign teams to remediate

“BaseCap is great because it’s an out-of-the-box solution where you can drive and really own the administration of the tool.”

Jeff Dodson, Managing Director

lument and basecap analytics

See SCRA automation in action!

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Automate ALL your checklists

Explore BaseCap’s checklist automation use cases to discover where you can automate manual processes.

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Terms & Conditions

24 Hour Loan Due Diligence Guarantee

Guarantee Offer:
We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

Conditions & Exclusions:

This guarantee applies under the following conditions:

  1. Cutoff Times & Business Days:
    1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
    2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
  2. Force Majeure & System Outages:
    1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
  3. Third-Party Dependencies:
    1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
  4. Volume Spikes:
    1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
  5. Exclusions & Modifications:
    1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
    2. The credit applies only to the next loan submitted by the client and has no cash value.

By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.