News & Insights

It’s time to get real about Mortgage’s Data Problem

Originating and servicing mortgages requires a lot of information: hand-written forms, signed documents, legal paperwork, and endless spreadsheets. Often banks and lenders don’t have the resources to keep all that data clean and accessible.

In this report, presented by National Mortgage News, you’ll discover why mortgage data got so sick and how to alleviate the symptoms of bad (corrupted or missing) data in your origination and servicing systems.

You’ll also learn:

  • Why mortgage companies can’t trust their own data
  • How “sick” data impacts the bottom line
  • What innovative companies are doing to improve their data quality
  • Which strategic initiatives, like AI adoption, rely on data quality to succeed
national mortgage news whitepaper on the mortgage industry's data problem

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24 Hour Loan Due Diligence Guarantee

Guarantee Offer:
We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

Conditions & Exclusions:

This guarantee applies under the following conditions:

  1. Cutoff Times & Business Days:
    1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
    2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
  2. Force Majeure & System Outages:
    1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
  3. Third-Party Dependencies:
    1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
  4. Volume Spikes:
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  5. Exclusions & Modifications:
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    2. The credit applies only to the next loan submitted by the client and has no cash value.

By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.