News & Insights

The Future of Mortgage Loan Servicing

 

 

Loan Servicing Webinar Recording

 

Watch Recorded Webinar


What you will learn:
Where and how the mortgage loan servicing industry can implement automation and quality control. This webinar is for mortgage professionals who want to see the industry is using innovative ways to drive scalable growth while reducing risk.

Description:
In this webinar, you will hear industry veterans from mortgage giants, Mr. Cooper and New American Funding discuss the exciting possibilities in loan servicing and answer questions about challenges facing the industry. While it is common sense that automation can help improve processes, the practical questions are where and how to effectively deploy these solutions. And what about risks of loan defects? When there is a surge in loan volume, how can a servicer shorten the the origination-to-liquidation cycle while maintaining strong controls and reducing risks?

Here are the specific topics we will cover:

  • Identify Opportunities for Automation and/or Accuracy from Origination through Liquidation
    • Origination/Boarding/Servicing XFR/Post Close QC
    • Servicing/Cash/Reporting
    • Delinquency/Loss Mit/Claims/Liquidation
  • Identify Viable Solutions to fit with Opportunities
    • Life-of-Loan Mortgage Quality Control
    • DocID/Doc2Data
    • Seamless Servicing
    • Automated Servicing Transfers
    • Rules Engines

Following the discussion, there will be a demonstration of BaseCap’s Data Quality Manager. This demo will show how a mortgage business can use the Platform to address life-of-loan issues quickly and accurately.

 

Date/Time

Tuesday, March 29 (3:00 PM – 4:30 PM ET)

 

Speakers

Carol Norton
Carol Norton, SVP Servicing, New American Funding

Jay Jones
Jay Jones, EVP Servicing, Mr. Cooper


Moderator

Jason Ahl
Jason Ahl, Head of Mortgage Services, BaseCap Analytic

 

Contact Us:

BaseCap is a leading technology provider in the Mortgage Servicing space, but its applications extends beyond the industry. If you like to see a demonstration of how the Platform can help your business grow and adapt, drop us a note here.

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Terms & Conditions

24 Hour Loan Due Diligence Guarantee

Guarantee Offer:
We guarantee a 24-hour turnaround time for performing a standardized diligence checklist and providing a certification for eligible loans. If we fail to meet this commitment, we will provide a credit for the affected loan on the client’s next loan submission. This guarantee timeline does not apply to exception resolution and subsequent reruns of loans.

Conditions & Exclusions:

This guarantee applies under the following conditions:

  1. Cutoff Times & Business Days:
    1. The 24-hour period begins from the time of submission, provided it occurs before the daily cutoff time as defined in the contract.
    2. 2.Submissions received after the cutoff time will be treated as received on the next business day, and the 24-hour period will begin from that point.
  2. Force Majeure & System Outages:
    1. This guarantee does not apply in the event of Microsoft Azure outages, broader cloud service disruptions, or any force majeure events beyond our control.
  3. Third-Party Dependencies:
    1. If document scans, data files, third party reports or other required materials are delayed due to our provider or an integration partner, the 24-hour clock will not begin until all necessary documents and data are received.
  4. Volume Spikes:
    1. If loan volume exceeds 30% of the rolling 30-day average, we reserve the right to temporarily suspend the 24-hour guarantee until processing volumes return to normal or are reflective of the new increased average.
  5. Exclusions & Modifications:
    1. We reserve the right to modify or suspend this guarantee at our discretion in the event of circumstances beyond our reasonable control.
    2. The credit applies only to the next loan submitted by the client and has no cash value.

By submitting a loan for diligence under this guarantee, the client acknowledges and agrees to these terms.