Customer Stories
Post-Boarding Loan QC
Rapidly comparing new loan data to a system of record.
73%
of loans confirmed accurate with no human touch
13 FTEs
became available due to efficiency gains from BaseCap reviews
$74
savings per loan for data reviews
SCENARIO
New American Funding faced difficulties comparing data from new loans to their system of record. The onboarding team struggled to validate loans within 5 days, at which point the org must send a “Welcome Letter” to the borrower.
CHALLENGE
Before engaging BaseCap, New American Funding funneled precious resources into a manual “stare-and-compare” loan data validation process. With their onboarding team checking thousands of data fields every day, the resource strain created risk for the organization.
SOLUTION
The customer leveraged BaseCap’s automated data validation platform for the following use cases:
- Document extraction, validation, and conversion into a database table
- Automated comparison of document data to the system of record
RESULTS
These solutions created tangible benefits for the organization, including:
- Efficiency gain of 81% by reducing the number of employees required for data validation
- Enhanced focus on critical errors
- Validation of 73% of loans without human touch
No more stare-and-compares
BaseCap helps you validate data with greater speed and accuracy. Speak to an account executive to learn more.
